Privacy Policy
This Privacy Policy explains how Sierra Trust Home Mortgage ("we", "us", or "our") collects, uses, shares, and safeguards your information when you interact with our website or services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, or other identifying information.
Financial Information: Income, employment details, or other data used in loan or service applications.
Technical Information: IP address, browser type, and usage data collected via cookies or analytics tools
How We Use Your Information
We use collected information to:
Respond to your inquiries and process applications
Provide and improve our services
Comply with legal and regulatory obligations
Communicate important updates or offers (with your consent)
Information Sharing
We do not sell your personal information. We may share data:
With trusted service providers who help us operate our business
To comply with legal or regulatory requests
With affiliated companies or partners with your consent
Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your data. While no method is 100% secure, we strive to maintain a high level of data integrity and confidentiality.
Cookies and Tracking
We use cookies and similar tracking technologies to improve user experience and analyze traffic. You can adjust your browser settings to disable cookies if desired.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Submit complaints to a data protection authority
To exercise these rights, please contact us at the information below.
NEXA Mortgage - NMLS# 1660690
https://nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/1660690
NEXA Mortgage LLC is an Equal Housing Lender
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A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov